Refund and Returns Policy
At Spark Marketing Agency, we are dedicated to providing high-quality educational courses in SEO and digital marketing. If you are not fully satisfied with your purchase, we are here to assist you. Please review our policy below:
1. Eligibility for Refunds
- You may request a refund within 30 days of your purchase if you are not satisfied with the course content.
- To be eligible for a refund, you must have completed less than 25% of the course.
2. Requesting a Refund
- To initiate a refund, please contact our support team at [support email address] with your order details and the reason for your request.
- Refund requests must be submitted within the eligibility period outlined above.
3. Processing Refunds
- Upon receiving your refund request, we will review it and notify you of the approval or rejection.
- Approved refunds will be processed within 5-10 business days. The refund will be credited to your original payment method.
4. Non-Refundable Items
- Please note that any course materials downloaded or accessed beyond 25% of the course are non-refundable.
- Special promotional courses or bundles may have different refund policies, which will be clearly stated at the time of purchase.
5. Course Changes and Cancellations
- We reserve the right to modify or cancel any course due to unforeseen circumstances. If we cancel a course, you will receive a full refund.
6. Contact Us
If you have any questions about our Refund and Returns Policy, please feel free to reach out to us at Cesar@sparkmarketingagency.co